FAQ - Volunteer Eyecare
Volunteer Eyecare

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Frequently Asked Questions

What are you doing about COVID-19?

Please click here to view our latest response to COVID-19. » Learn More

Do you offer Telemedicine?

Please click here to schedule a telemedicine visit. » Learn More

How much is an eye exam?

The cost of your eye exam and other visits will depend on your insurance coverage and whether you wear contacts or glasses. Please contact your insurance plan to find out what they cover. As a courtesy to our patients, we do our best to obtain an authorization before your visit to determine your plan benefits. This authorization is not a guarantee of payment or coverage so until both parties receive an EOB (explanation of benefits), exact costs and coverage is subject to change. If you do not have vision insurance, please check out our wellness eye exam offer. » Learn More

How much are glasses?

4. How much are glasses? The total cost of your glasses will depend on your prescription, upgrades you choose, insurance coverage and whether you wear contacts or glasses. Please contact your insurance plan to find out what your specific plan covers. As a courtesy to our patients, we do our best to obtain an authorization before your visit to determine your plan benefits but this authorization is not a guarantee of payment or coverage. Exact costs and coverage is subject to your EOB (explanation of benefits). If you do not have vision insurance, please check out our offers. » Learn More

After I place my order for glasses, when can I pick them up?

In general, our prescription glasses take no more than 10 days to make in our own lab. In certain cases, like single vision prescriptions, we can have them make in one or two days. We generally give you a promise date and an appointment when you order in-store so that you can know approximately when you can pick up. Quality glasses are almost never made in a day or a few hours. Additionally, certain vision plans require us to use their lab and send your frame to them for processing. In this situation, we have seen it take several weeks to get your eyeglasses back.

Can you adjust or fix my glasses?

We always offers free adjustments and cleaning for any pair of glasses or sunglasses. Check out our wellness eye exam offer. » Learn More

Why does a contact lens evaluation cost more?

First of all, a contact lens is a medical device that requires a prescription. All contact lenses, even purely cosmetic ones, are considered medical devices and require a prescription. If contact lenses are right for you, our doctors will provide you with the lenses, lens care kits, individual instructions for wear and care and follow-up visits over a specified time.

Contact lens prescriptions generally expire on a yearly basis, unless otherwise determined by your doctor of optometry. Prescriptions for contact lenses and glasses may be similar, but are not interchangeable. Also, different contact lenses often are made from different materials and in different sizes, some of which can be comfortable and healthy for you to wear, while others can lead to discomfort and even eye health problems. A prescription for contact lenses therefore involves more than simply knowing the optical power that corrects for nearsightedness, farsightedness, or astigmatism. Our fitting and evaluation fee covers this extra service. » Learn More

How much are contact lenses?

The cost of contact lenses varies greatly. We only fit and sell branded contact lenses that we know are safe and provide the best vision and comfort. We do not sell generic contact lenses that you may find at big box stores or online. We want you to have a lifetime of vision and see your best while maintaining comfort and good eye health.

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Do you take my insurance and if not, can I still get services at VolEye?

As a courtesy to our patients, we do our best to obtain an authorization before your visit to determine your plan benefits. This authorization is not a guarantee of payment or coverage so until both parties receive an EOB (explanation of benefits), exact costs and coverage is subject to change. » Click Here for Insurance Information

Are you hiring?

Yes, we are always search for new team members to add to our team. » Learn More